INTERVIEW
We asked Ally McCabe, Director at Hollister, Inc. to share what local businesses are looking for in job applicants.
I. The Resume
Hollister: What do companies look for in a job applicant’s resume?
McCabe: Employers are looking for a candidate who has a specific focus and whose resume communicates how he or she will add value to their organization to fill their Boston Jobs. Review your resume and ask yourself, “Does my resume communicate what I can contribute to the company?”
McCabe: The most valuable advice I can give you is to avoid simply listing tasks you performed in your prior positions. Carefully read each bullet point on your resume and ask yourself “and…so what?” You want to be sure that your resume reflects the impact you had on the organization. For example: How much did you increase sales? Did you create a new process that increased efficiencies? Highlight your accomplishments to demonstrate that you added concrete value to your past employers.
Hollister: Should job seekers tailor their resumes to specifically address the requirements of a job?
McCabe: Absolutely. Tailoring your resume will help set you apart from other qualified candidates and demonstrate to the prospective employer that you have a keen understanding of the position for which you are applying. Another good option is to incorporate language and phrases similar to that used by the employer on their Web site or position description. Lastly, be sure that your experience clearly highlights the key points in the position description.
II. The Interview
Hollister: What do companies look for in job candidates during an interview?
McCabe: Your interviewer will develop a visual impression of you within the first 10 seconds of your meeting. It is absolutely vital that your best self is present from the moment you shake the hiring manager’s hand and make direct eye contact. Additionally, if you are serious about the job, make a night out of prepping for the interview.
Hollister: How do you prepare for the hard questions?
McCabe: During the assessment process of the interview, the interviewer will ask probing questions about your experience. When responding, be sure to respond in a professional and concise manner and use specific examples of past experiences to underscore your ability to successfully perform in the company. You may be asked about a past failure or how you handled a bad situation. Your response should always include a brief overview of the situation, how you handled it and what you learned from it, even if it was that you would handle it differently in the future. Be careful not to assign blame or speak negatively about a former employer or colleague and always remain professional!
The interviewer will also ask questions to see if you have done your research on the company. I recommend taking the time before the interview to research the company Web site, the industry and their competitors. Do both a general Internet search and then a Google news search to see if the company had any recent media coverage or received any awards. Then I would suggest running a search on the company on LinkedIn and Facebook. Many companies have built social media communities to promote their brands. By doing a full background check on the organization, you are arming yourself with talking points that will truly set you apart from other candidates and send a message to the hiring manager that you are serious about the role and about the opportunity to work for the company.
Hollister: What are some common mistakes job seekers make when they go on interviews?
McCabe: Some Boston Job seekers fail to do their research. As I mentioned earlier, prior to an interview, you should explore the company’s background on the web. Taking the time to do research will enable you to be able to speak intelligently about why you want to work for the company and why you are the best candidate.
Also, job seekers often fail to reflect on what value they would bring to the company. You should honestly and objectively evaluate your strengths and weaknesses and be sure to highlight what, specifically, you would add to the company if you were hired. When the economy is down, many companies focus on hiring employees who are going to make them money or save them money. Figure out how you would do one or the other and, even better – BOTH!!
Moreover, some Boston Job seekers take themselves out of consideration the moment they walk in the front door because they greet the receptionist disdainfully. Be conscious that every employee at the company that you come in contact with is a valued member of the organization and deserves respect Always be mindful when you are on company grounds as you never know who is nearby. Believe it or not, I’ve heard of job candidates running into CEOs in the parking lot!
Hollister: Do companies expect candidates to follow up after an interview?
McCabe: Directly after an interview, you should ask your interviewer for their business card and within 24 hours send them a thank you note. E-mail is acceptable in certain instances; however, a hand-written note provides another opportunity to differentiate yourself. In the note, you should thank your interviewer for taking the time to speak with you about their Boston Job Opportunity, emphasize your interest in the position with reference to a specific point of discussion, and highlight how you would impact the company. Be sure to proofread your thank you note carefully. If you’re working with a recruiter, don’t hesitate to ask him or her to look it over for you.
III. Working with a Staffing Agency
Hollister: Do you have any advice specifically for job seekers who are working with a staffing agency?
McCabe: Always keep your recruiter updated with your availability, what other opportunities you have in the pipeline and the stages of those opportunities. If your recruiter calls you and misses you, you should return the call as soon as possible. Some positions need to be filled very quickly and any delay may result in your missing out on a great opportunity. Consistent and open communication is the key to a successful working relationship with a staffing agency.
Hollister: How often should job seekers check in with their recruiters?
McCabe: Different recruiters have different preferences. Ask your recruiter how often you should be in touch and each time you connect, establish a next time to check in. Be diligent in developing a strong working relationship with your recruiter, so he or she can find the very best opportunity for you.
Hollister: Do people stay in touch with their recruiters even after they land a job?
McCabe: I absolutely recommend that you remain connected with your recruiter throughout your career. You have each invested a significant amount of time developing a strong working relationship and you never know when you may be interested in pursuing other opportunities Your recruiter can also be a good resource to coach you through certain situations in your current role; for example, assisting you in reworking your resume if you are posting for an internal transfer or negotiating for an increase.
IV. In Demand Skills and Hot Jobs
Hollister: What skills are Hollister’s clients looking for in job candidates today? And what jobs are they looking to fill now?
McCabe: Clients continue to look for strong “technical” skills in a candidate and what have become equally, if not more significant are the “soft skills”. Clients want their employees to have a team mentality, demonstrate a strong work ethic, creativity and flexibility to add value wherever needed, as well as someone who is a strong cultural fit.
Depending on the specific professional area, we are seeing the following demands from our clients:
Creative and Marketing: Right now, our clients are looking for Senior Web designers with front-end coding skills. Developers/Designers with interactive skills are in high demand.
Administrative: Clients with openings in administrative roles want candidates who are highly-organized and possess exceptional multitasking abilities. Candidates for mid-level administrative roles are in the greatest demand, and just recently we have seen a rise in demand for entry-level administrative professionals.
Accounting and Finance: We are seeing an increase in the demand for CPAs with strong public accounting experience. Right now, financial analysts and tax and general accountants are in the greatest demand.
Technology: Technology professionals who are proficient in SharePoint, VMWare, or Business Intelligence, and who are knowledgeable about software data security are in high demand. At this time, coders and project managers are among those positions in greatest demand
Human Resources: Clients need candidates who are familiar with social media and know how to use social networking sites for recruiting. They also want candidates who are comfortable using HR management systems like PeopleSoft and Oracle. Right now, contract recruiters and VPs of HR are in demand.
Hollister: To close, what do you think is the most effective way to find a job in this economy?
McCabe: Begin your job search by identifying industries you are interested in and any particular companies you would like to work for. Then, ask yourself how you can turn your skills, experience and desire to be part of a specific company into a win for the hiring manager. Ask yourself, “What’s in it for them if they hire me?”
In any economy, it’s important to utilize two main strategies in your job search. Work with a recruiter who specializes in your area of expertise and/or the industry you are interested in. Secondly, utilize your personal network and take the opportunity to expand that network through social networks like LinkedIn, Twitter and Facebook. Join Groups within these social networks, attend events, meet people, shake hands, and ask a lot of questions.
Furthermore, if you’re out of work, use your time well. Go back to school to diversify your skills or finish your degree. Consider volunteering for an organization to keep your skills sharp, learn new ones, and meet new and interesting people—the people you meet may introduce you to people in their network who are hiring.
You never know where your next and best opportunity will come from and it’s up to you to be in charge of your professional destiny. The most important thing to do when searching for a job, particularly during difficult economic times, is to remain focused and positive. Think about your job search as an opportunity to discover new and exciting opportunities.